CERT-In Advisory CIAD-2007-56
Cisco Unified Communications Web-based Management Vulnerability
Original issue date:
October 24, 2007
Severity Rating: High
Systems Affected
- Software 7.1(5) of the following component has the vulnerability in Web-View and Web-Admin.
Script monitoring tool (Web View):
- Cisco Unified Intelligent Contact Management Enterprise (Unified ICME)
- Cisco Unified ICM Hosted (Unified ICMH)
- Cisco Unified Contact Center Enterprise (UCCE)
- Cisco Unified Contact Center Hosted (UCCH)
- Cisco System Unified Contact Center Enterprise (SUCCE)
Web-based configuration tool (Web Admin):
- Cisco System Unified Contact Center Enterprise (SUCCE)
Overview
Vulnerability exists in Unified Contact Center and Intelligent Contact Management (ICM) products, which could be exploited to gain unauthorized access to web-based reporting & script monitoring tool (Web View) and web-based configuration tool (Web Admin), and can view the Web View information.
Description
Cisco Unified ICME, Unified ICMH, UCCE, UCCH and SUCCE are the suites being used in Ciso IP telephony. Two vulnerabilities exist in these components that may enable any Windows Active Directory domain defined user to obtain unauthorized privileges. Windows Active Directory users may be able to view Web View report information for any call center instance. Cisco SUCCE is also impacted by unauthorized access to the Web Admin tool, which could allow to change the application configuration.
Workaround
Allow to only trusted hosts by using appropriate access list
Vendor Information
Cisco
http://www.cisco.com/warp/public/707/cisco-sa-20071017-PCC.shtml
References SecurityFocus
http://www.securityfocus.com/archive/1/482434
AusCert
http://www.auscert.org.au/render.html?it=8224
Ciac
http://www.ciac.org/ciac/bulletins/s-020.shtml
Disclaimer
The information provided herein is on "as is" basis, without warranty of any kind.
Contact Information

Phone: +91-11-24368572
Postal address
Indian Computer Emergency Response Team (CERT-In)
Ministry of Communications and Information Technology
Electronics Niketan
6, C.G.O. Complex
New Delhi-110 003

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