Vulnerability

CERT-In Vulnerability Note CIVN-2026-0038
Cross-Site Scripting Vulnerabilities in CISCO

Original Issue Date:January 22, 2026

Severity Rating: MEDIUM

Systems Affected

Cisco Packaged CCE and Cisco Unified CCE

Overview

Multiple vulnerabilities have been reported in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.

Target Audience:
All IT administrators and individuals responsible for maintaining and updating in Software.

Risk Assessment:
High risk of data manipulation and service disruption.

Impact Assessment:
Potential impact on confidentiality, integrity, and availability of the system.

Description

These vulnerabilities exist due to the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface.

Successful exploitation of these vulnerabilities could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

Solution

Apply appropriate updates as mentioned in Cisco Advisory
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-xss-2JVyg3uD

Vendor Information

CISCO
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-xss-2JVyg3uD

References

CISCO
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-xss-2JVyg3uD

CVE Name
CVE-2026-20055
CVE-2025-20109

Disclaimer

The information provided herein is on "as is" basis, without warranty of any kind.

Contact Information

Email: info@cert-in.org.in
Phone: +91-11-22902657

Postal address

Indian Computer Emergency Response Team (CERT-In)
Ministry of Electronics and Information Technology
Government of India
Electronics Niketan
6, CGO Complex, Lodhi Road,
New Delhi - 110 003
India